24 Aralık 2008

Hiveminder

Collaborative todo lists that work the way you do.

1.Braindump your tasks, tag them, set due dates, and attach notes
2.Set up reminders for yourself, create groups, and share tasks with others
3.Check out your tasks, set priorities, and make decisions
4.Get used to the bee puns

20 Aralık 2008

Valuable One Page PMP Exam Formula's

Q U A L I T Y
-------------
CoQ = ( ( Review Efforts + Test Efforts + Training Efforts + Rework Efforts + Efforts of Prevention) / Total Efforts) x 100 %

PERT = O + 4ML + P
--------------
6
MEAN -> Average

MODE -> The “most found” number

RANGE -> Largest - Smallest Measure.

MEDIUM -> No in the middle or avg. of 2 middle Nos

STD. DEV. OF TASK = P - O
____________
6

TASK VAR. = (P – O) 2 = Std. Dev ^ 2
____________
6
_____________
CP STD. DEV. = √ σ² + σ² + σ²

SIGMA 1 = 68.26
2 = 95.46
3 = 99.73
6 = 99.99


Channels of Communication
-------------------------
COMM = (N2 - N) / 2 = (N x (N – 1)) / 2


P R O J E C T S E L E C T I O N
------------------------------
---
PV = F V .
-------
(1+r)ⁿ

FV = PV x (1+r)

NPV = S ( PV + PV + PV + PV )
---- ---- ---- ----
(1+r)ⁿ (1+r)ⁿ (1+r)ⁿ (1+r)ⁿ

Cash Flow = Cash Inflow – Cash Outflow

Discounted Cash Flow = CF x Discount Factor

ARR = S Cash Flow / No. of Years

ROI = (ARR / Investment) * 100 %

BCR = Benefits / Cost

Exp. Value = Probability % x Consequence $


Class of Estimates
-------------------
Definitive +5%

Capital Cost +10-15%

Appropriation +15-25%

Feasibility +25-35%

Order of Magnitude > +35%


Contract Incentives
--------------------
Savings = Target Cost – Actual Cost

Bonus = Savings x Percentage

Contract Cost = Bonus + Fees

Total Cost = Actual Cost + Contract Cost


E A R N E D V A L U E A N A L Y S I S
---------------------------------------------
PV (Present Value) = BCWS (Budgeted Cost of Work Schedule)

EV (Earned Value) = BCWP (Budgeted Cost of Work Performed)

AC (Actual Cost) = ACWP (Actual Cost of Work Performed)

CV = EV – AC

CPI = EV / AC (efficiency)

SV = EV – PV

SPI = EV / PV

ETC = BAC – EV or (BAC – EV) / CPI

EAC = AC + ETC

EAC = BAC / CPI

VAC = BAC – EAC

% COMPLETE = EV / BAC x 100

% SPENT = AC / BAC x 100

CV% = CV / EV x 100

SV% = SV / PV x 100

14 Aralık 2008

Project management software: Comindwork download from Business Software category

Comindwork is online project management software that includes:
* Tasks management, ticketing and bug tracking subsystems
* Flexible dashboard, customizable environment
* Communication and knowledge sharing tools
* File storage posibilities, transparent linking
* Simple and intuitive interface.Our web-based PM and KM tool is ideal for you if you are a small team up to 50 people and want to work effectively and successfully!"

Konolive - Project Team Colloboration Tool

Adobe Air gerektirmesi dışında proje ekiplerinin kullanabileceği bir çok aracı barındıran güzel bir uygulama. Bedava olması da bir o kadar ilgi çekici.

10 Aralık 2008

Matrix Organisations

Until the 1970's, typical, large organizations tended to function in "silos", logical divisions where essentially isolated groups of workers reported to a line manager or functional manager. Imagine columns on a page with a line manager at the top of each column and a group of workers inside each column under the manager.

As these groups operated autonomously, it was not unusual to find functions replicated in each silo.

In an Information Technology company for example, you might find software programmers in the development area, some more in the customer support area, and yet more in the quality assurance area, because each of these functional units had a programming need.
If your organisation still operates in this manner, give your boss a copy of this article.

And so it was in the 1970s that attempts to improve traditional organization structures, led to the creation of the “Matrix" organizational structure.

In the matrix organisation, considering our IT example above, all programmers are now in a separate programming department and report to a functional manager in charge of programming, and that manager would control almost all of their work. In a matrix we usually refer to the line manager as a functional manager because all of their workers perform similar functions.

So workers in a matrix organisation are compartmentalized by their required skills into silos, like columns in a matrix, each with its dedicated manager. The workers report to and are responsible to their functional manager, who in turn usually has sole responsibility for the advancement of their workers, as well as the administration of their area, including budgeting.

So far the matrix organization sounds much like the traditional organization, except that all workers within a silo (a column in the matrix) are partitioned by a particular skill-set.

The other difference between traditional organisations and matrix organisations is that matrices have rows (lines running across the columns, not fights).

Traditional organizations operated quite well, but they were inefficient, with lots of duplication of skills around the company. But their major weakness was when they tried to manage projects.

The problem was that in the traditional organisation, the concept of a project team, which is my nature cross-functional, did not exist, because the project manager's "team" team comprised of people from different functional areas, managed and controlled by different functional managers -- not by the project manager. And this is not a recipe for successful projects.

So we have our columns of functionally similar workers in each column of our matrix, with a functional manager at the head of each column.
Now picture rows running across the page, with a project manager at the "head" (i.e. the left hand side) of each row. The rows intersect the columns and so intersect the columns of workers. So each row is a silo of workers of differing functionality, headed by a project manager.
In such a matrix structure there is an obvious tension between the project managers at the head of each row (each project) and the managers at the head of each column (each functional area) as they are sharing the same workers, and as each manager (project and functional) has a job to do, we have a conflict of interest.

There are different types of matrix organization, designed to balance the power struggle-struggle between the managers conflicting needs. The main types are listed below.

The Weak Matrix

This type of organizational structure is a bit of a nightmare for Project Managers because they are effectively reduced to being project facilitators. They make plans and monitor the execution, but they have no real authority over staff, and are almost totally reliant upon the functional managers to provide resources.

The workers have little loyalty to the project managers (or the project), because it is the functional managers who decide the advancement of the workers within the organization. And the workers' performance is usually measured only on the work that they do for their functional manager -- not on their project work -- so in fact working on a project may be seen by the worker as undesirable as they will have less time to do their regular work, so the project manager may find them unmotivated.

And as the PM has no real authority over the team members, then they often have to report the problem of workers not performing, to the functional managers in the hope that they will encourage the workers to work more on the project.

But remember that the functional managers are primarily responsible for the performance of their own functional areas, so their workers performing project tasks can actually reduce the productivity of their area (often projects are ignored in the benchmarks). So this leads to a clear conflict of interest between the PM, the functional managers and the various workers.

In this situation the PM usually loses -- and that’s the easy to remember it -- the PM is weak in a weak matrix.

The Strong Matrix

All these problems led to the creation of the “strong matrix” organization

In the strong matrix the tables are turned, it is the project managers that have responsibility for the workers, not the line managers. But the PMs are not responsible for the human resource administration.

This empowers the project managers to manage the workers directly, and thus properly manage the whole project, but without tying the PMs up in HR administration.

I have worked in organizations like this, where I managed my teams and was responsible for everything except the HR functions, and I found it a very satisfying environment from a project point of view. So my teams would have me as project manager and I had sole authority and responsibility to direct their work, but they also had staff managers who looked after anything that was not project-related, i.e. performance reviews (but I provided the key input to these) training, vacation administration, employment contracts etc. And this meant that I could focus on the projects.

So when a project manager starts a new project, they discuss their staffing requirement with the functional managers and the functional managers try to make the resources available (and provide training fro them, where necessary). Usually the functional managers will draw up plans and charts (e.g. Gantt charts) of how “their people” will fit inside projects, and they might move staff between projects and project managers as required (after consulting with the project managers).

Effectively the PM and the functional managers work together, but overall control of everything project-related is the function of the project manager -- so in a strong matrix, the project manager is the stronger party.

The Balanced Matrix

There is an old saying, “power corrupts, and absolute power corrupts absolutely”. In each type of matrix organization there is a struggle for power, and so there needs to be some way to bring this into balance, otherwise one group will dominate the other, to the detriment of the project, and ultimately to the detriment of the organization as a whole (although individual projects or functional areas may blossom for a while). A very dominant project manager for example may bully the functional managers into always giving them the best team members for their projects.

One way of reducing the problem is to make rules within the organization that varies who can manage a worker, depending upon certain circumstances. For example there could be a rule that says if an worker is to work on a project for less than one week then the functional manager (or project manager) has sole control over the worker, but if the requirement is for more than one week, control changes hands.
Or there may be rules that the same worker can’t work for the same PM, on two consecutive projects.

There are many possible rules that could be made of course, but the goal is to balance the power between the PM and the functional managers so that we don’t have a win/lose situation, and I’m sure you can guess that this type of organizational structure is called a “balanced matrix”.

So weak, strong, or balanced, the "strength" is always from the viewpoint of the project manager.

Summary
Until the 1970's, typical, large organizations tended to function in "silos", logical divisions where essentially isolated groups of workers would report to a line manager or functional manager. Matrix organisations are an attempt to restructure to make project management possible.

05 Aralık 2008

Project Management: Back to Basics Why do IT Projects Fail?

10 Pages | PDF Report

Projects and project management are not new to IT. For many organizations, projects in IT environments have become a critical part of daily operations. This note identifies and discusses the following topics surrounding project management:
  • Definition of a project.
  • Definition of project management.
  • Project management constraints.
  • The phases of project management.
http://www.infotech.com/samples/Project_Mgmt_Basics.pdf

Web-temelli proje yönetimi - VeoProject

Web-temelli proje yönetimine bir oyuncu daha eklendi. Proje planlama, takip ve doküman yönetimini birleştiren bir uygulama. ayrıca farklı lokasyonlarda çalışanlarında rahatlıkla kullanabilmeis hedeflenmiş.

Hazır şablonlar ve uygulamalar oldukça kullanışlı.

Web temelli olduğu için bir program yükleme gibi sıkıntıları yok.

Denemesi bedava, videolarla kullanım anlatılmış. Üyelik çok basit. Deneyin, denemekten zarar gelmez.

03 Aralık 2008

Çevik Süreç Nedir? | Kurumsal Java Yazılımı

Yazılım sektörü yıllardan beri kan kaybediyor. Ama artık taze kan bulundu ve hastalığın tedavisi kolaylaştı. Çözüm çevik süreçler!

Günümüze kadar uzanan süreçte yazılım sektöründe yapılan projeler nereye varacağı belli bile olmayan büyük maceralar haline gelmiştir. Bunun başlıca sebebi kullanılan yazılım yöntemlerinin gereksinimlere cevap verecek yapıda olmamasıdır. Çevik süreçler bu sorunu çözecek nitelikte.

Bu bölümde

  • yazılım yaparken hedefin ne olduğunu,
  • çevikliğin ve çevik sürecin ne olduğunu,
  • çevik manifesto ve prensiplerinin ne anlama geldiğini,
  • çevik sürecin diğer yazılım metotlarına kıyasla hangi farklılıkları beraberinde getirdiğini,
  • hangi çevik süreç türlerinin mevcut olduğunu,
  • bir çevik süreç olan Extreme Programming’in ne olduğunu,
  • Extreme Programming’in hangi değer, prensip ve teknikler üzerine kurulu olduğunu

yakından inceleyeceğiz.

Bu yazıyı PDF olarak edinebilirsiniz.

Çevik Süreç Nedir? (219.4 KiB, 16 yükleme)

Kaynak: http://www.kurumsaljava.com/


02 Aralık 2008

10 Tips for Project Success

1. Starting out: Make sure that when you start out your customer defines their requirements in depth. You need to know exactly what it is that must be delivered, to who and when. Make it specific, write it up formally and get them to sign it off. This document will become the basis upon which to measure your success.
2. Customers: Involve your customers throughout the entire project life cycle. Get them involved in the analysis and planning, as well as execution. You don't have to seek their approval, just keep them informed. The more you involve them, the greater their level of buy-in and the easier it is to manage their expectations.
3. Timeframes: Keep your delivery timeframes short and realistic. Never agree to lengthy timeframes. Split the project into "mini-projects" if you need to. Keep each mini-project to less than 6 months. This keeps everyone motivated and focused.
4. Milestones: Break your project timeframe into "Milestones" which are manageable pieces of work. Add delivery deadlines to your milestones and try to deliver on every deadline, no matter what. If you're late, tell your customer about it as early as possible.
5. Communications: Make sure you keep everyone informed by providing the right information at the right time. Produce Weekly Status Reports and run regular team meetings. Use these Project Management Templates to save you time.
6. Scope: Only authorize changes to your project scope if there is no impact on the timeline. Get your customers approval to important scope changes first and then get their buy-in to extend the delivery dates if you need to.
7. Quality: Keep the quality of your deliverables as high as possible. Constantly review quality and never let it slip. Implement "peer reviews" so that team members can review each others deliverables. Then put in place external reviews to ensure that the quality of the solution meets your customer's needs.
8. Issues: Jump on risks and issues as soon as they are identified. Prioritize and resolve them before they impact on your project. Take pride in keeping risks and issues to a minimum.
9. Deliverables: As each deliverable is complete, hand it formally over to your customer. Get them to sign an Acceptance Form to say that it meets their expectations. Only then can you mark each deliverable off as 100% complete.
10. Your team: Great projects are run by great teams. Hire the best people you can afford. Spend the time to find the right people. It will save you time down the track. Remember, good people are easy to motivate. Show them the vision and how they can make it happen. Trust and believe in them. Make them feel valued. They will work wonders.

27 Kasım 2008

Industrial Project Management: Planning, Design, and Construction - E-kitap



Publisher: Springer | Pages: 230 | 2008-09-11 | ISBN: 3540775420 | PDF | 2 MB


Kitap temel proje yönetimi prensiplerini , uluslararası standartları ve şirket bazında çoklu proje yaklaşımını anlatıyor.

Kitaptaki akademik yaklaşım çelik endüstrisine 120 anahtar teslimi proje yapmış Danieli'nin katkısı ile çok daha gerçekçi hale gelmiş. Temelde büyük ve uluslararası projelerin başarılmması ve yönetilmesine ilişkin güzel bir kaynak.

Bilgisayarınıza indirmek için;

http://rapidshare.com/files/166576794/Industrial.Project.Management.rar

26 Kasım 2008

What Not to Do - Project Management Mistakes to Avoid

I'm a big fan of lists. Heck - show me a project manager who isn't a fan of lists! I'm especially fond of lists that explain how not to do something. This way, I feel as though I'm learning from the expensively-gained experience of others.

The list isn't meant to be exhaustive and isn't meant to be in order, but I hope this list proves useful to someone, somewhere:

Mistake #1:Keep the team and the stakeholders apart - I've worked in some (large) organisations where the lead developers are on good drinking terms with the Directors. I've worked in other organisations where there has been a wall of separation between the people who have the business vision and those who actually need to build the tools to deliver that vision. In one memorable case, the only contact the team was permitted to have with stakeholders was a set of documents written by business analysts from another part of the business. Of course there always has to be a balance struck between proper use of time and the importance of the project, but communication, especially at the outset of a project, is vital.

Mistake #2: Communicate infrequently - If the project is important, people will be interested and should be asking as much as being told how the project is progressing. Frequent, early communication allows for project plans and budgets to become exposed to real life challenges and be up for discussion. Early communication allows stakeholders to see what they're getting and reject or change it early. Frequent communication builds up an important level of trust: that the stakeholders care what the team is doing and that the team is doing its level best to deliver what the stakeholders need. This trust is a useful currency for when the challenges come later in the project.

Mistake #3: Save all your testing until the last minute - If you're running an agile project, you're likely to be testing every 2-4 weeks, depending on the length of your sprint. "Fail Early" is the philosophy here. If you're doing things in a traditional waterfall manner, you're probably hoping that there'll be only a handful of defects revealed during your testing phase. Consider instead breaking your project into a series of mini-waterfalls that will allow your testers to get on the case as early into the development process as possible.

Mistake #4: Don't tell a client when they're wrong - The client has brought you in for a reason, so you shouldn't be afraid of making suggestions on how to best set up the project for success. Of course, there are diplomatic ways of doing this, and it helps to know when to exercise discretion.

Mistake #5: Put the client on the critical path without telling them - Working in collaboration with a client means that very often, you're dependent on them for things like servers, meeting attendance, approval etc. Make very clear up front just what you need from the client and when you'll need it by. If you're nervous, keep it on the risk log for regular review with the client (you're doing that, aren't you?)

Mistake #6: Focus on contracts not collaboration - Something unexpected always happens in a project. If things go very wrong, there's always a temptation to throw blame around and cover your back. It's just the human thing to do. It's also the wrong thing to do. Both you and the client have a lot invested in a project; financially, emotionally and in terms of career. It's in both your interests to find a way out of a problem together: fix the problem not the blame: focus on working together, rather than scoring contractual points and you'll be much closer to a positive result for all.

Mistake #7: Mix your methodologies - Are you running this project in Agile or in Waterfall? Does everybody share the same expectations about how the project will proceed and what their responsibilities are? A common mistake for newcomers to Agile is to fix your time, scope and cost on a project, which is fine if you have contingency, but Agile doesn't work like that. Similarly, people who have dipped a toe in the Agile water and have decided it's not for them often take the bits they like, such as the great flexibility in accommodating changes to requirements, and try to apply this to Waterfall - this is dangerous because waterfall projects, by their non-iterative nature, don't allow for iterative changes without some significant upheaval or nimble footwork.

Mistake #8: Just get on with it and never look back - Make sure you kick your project off well. At no other time in a project do you get such a golden chance to motivate your team by sharing the vision with them, agreeing ways of working, setting expectations and understanding risks. Simillarly, take time throughout the project (and again at the end) to look back and see how you're all working, what to keep doing and what to do differently. Agile calls these moments retrospectives, but you can call them whatever you like.

Mistake #9: Extract every waking hour from your team - Overtime is quite often a fact of life, especially at the end of a marathon project. Overtime is demonstrated to give your team a performance boost in the short term, but carry this on indefinitely and you get burn out, a dip in quality and a loss of momentum. Swapping out burnt-out people is costly. Not to mention, it's not very nice to put people in this position in the first place.

Mistake #10: Never, ever change your plan - Again, this is where project management is as much art as science. Be risk averse: We project managers love risk and issue logs. Change is as often as not a good thing. If a plan changes throughout the project, it's a sign that it's being used, understood and reflects reality. If the plan isn't changing, perhaps nobody's actually following it.

25 Kasım 2008

Proje Yönetiminin İki Yüzü - İngilizce

Customer side
  • Blame game project management. the main goal of project manager is not to finish the project on time, on budget and within agreed scope but to protect himself/herself. Nothing against procedures. Forget about common sense. As far as no one can prove you did something differently than it was stated in procedures you can’t be blamed for anything, right? You just wanted to do it correctly. As a side effect a lot of blame game can be detected in that scenario.
  • Never pay project management. Force the vendor to agree to deadlines impossible to meet. Then move the project into production before it’s stable enough. Then start complaining about all issues which can be found. When they’re fixed find another. When they ask about their money tell them you’ll pay when all the issues are cleared. Avoid making hard commitments. As a side effect you hear a lot of “We haven’t bought a piece of software but a system which should cover our business needs” or similar statements.

  • Clueless project management. Start a project first and then think what the scope is if there’s any. Throw in all the new features you can think of and force the vendor to propose some implementation or something. Change scope. Much and often. Don’t go into details when you talk about the solution but go into the smallest and the least important details when you talk about the business issues. As a side effect you’ll see dramatic time and budget overrun.

  • Overactive project management. Call them. Mail them. Get them on meetings. As often as possible. Expect they’re all fully and exclusively dedicated just for you. Make them cry whenever they see your number on their mobiles. Become their worst nightmare. Expect the same intensity of communication from the other side. As a side effect the PM will have a brand new set of haters. Paradoxically sometimes this leads to successful project management.

  • I know it better project management. You pay and you expect. You actually expect everything will be done exactly the way you want. It doesn’t matter if the idea is good or not. Don’t even list arguments of adversaries. You just know everything better. As a side effect the ego of the Project Manager will be boosted and you’ll hear a lot of golden thoughts in type of “It is so because it is so.”

  • Marketing project management. Leave the role of the project leader to market. Possibly the one who always has those crazy ideas. Let him decide what, how and when things are done. Vague requirements with no feasibility study whatsoever. You’ll end up with a bunch of impressive products. Unfortunately they’ll be solving the wrong problems. As a side effect developers will scream whenever they’re forced to do another great thing before even being halfway done with the previous one.

Vendor Side

  • No one cares project management. Or no project management at all. What for? Project management is overrated anyway. Assume everyone know what to do and will do it correctly. As a side effect you end up with project which solves the wrong problems but exploits all cool new technologies or without a project at all or with some unusable monster. Who knows?
  • Wishful thinking project management. Close your eyes. Relax. Suppose there’s no issue. No time overruns. No bugs. Now, go tell it to the customer. Hey, that’s something they want to hear. Don’t tell them about anything bad as long as you can. There will be time for this… later. As a side effect you’ll have deal, on occasions, with some angry customer at the end. What a great lesson, don’t you think?

  • I know it better project management. It happens on both sides of the barricade although the reasons are usually different. In this scenario you’re the boss and you expect. No matter what is reasonable. Don’t let them even think you can be wrong. Effects as above.

  • Methodology zealot project management. You know the best project management methodology in the world (whatever it is). That’s the best choice because… just because. You switch off common sense and thinking and you apply your methodology exactly as it was described in the books. Absolutely no exceptions. Often seen, but definitely not limited to situations, when some impressive agile techniques are applied. As a side effect you’ll learn when the new impressive methodology can be applied with good results and when it is useless.

24 Kasım 2008

PMP sınavında nereden kaç soru çıkıyor?

Yaklaşık soru adetleri aşağıdaki gibidir;

I. Initiating the Project 11% 22 questions

II. Planning the Project 23% 46 questions

III. Executing the Project 27% 54 questions

IV. Controlling the Project 21% 42 questions

V. Closing the Project 9% 18 questions

VI. Professional Responsibility 9% 18 questions

23 Kasım 2008

A New Way of Thinking About Organizational Projects

In my most recent series of columns, I have talked a great deal about the challenges projects face in most organizations. Many of these challenges stem from the fact that project management is not the primary purpose of organizations, and never will be. Companies are created, structured and run primarily to deliver operational products and services. Projects, however, are still critical to these organizations success - in creating, enhancing, replacing and retiring products and services in response to competitive and market demands. The challenge, then, is to arrive at an approach to managing projects in organizations that can co-exist with their current operational focus. This series addresses the practical steps that organizations can and must take to successfully create an effective project management capability.

Many companies pride themselves on their management discipline and rigor. Dell for its tight supply-chain integration and made-to-order factories. General Electric for its discipline to become the market leader in industry segments, or to get out of those markets. IKEA for popularizing the concept of affordable, stylish and flat-packed assemble-it-yourself furniture. Starbucks for good coffee and better customer service. What characterizes these companies is a single-minded commitment to attaining operational excellence in what they do. They understand their market and their capabilities, and have developed the structures, processes and capabilities necessary to execute consistently and effectively.

What you see very seldom, however, are companies that consistently, effectively and reliably execute projects. Project management is regarded as a bolt-on capability, and one that relies more upon the skills of the project manager than the support of the organization. As I have argued in an earlier column, organizations are - and will increasingly become more - willing to secure their projects in whatever way is most efficient and cost effective and still allows for competitive advantage. This does not mean, though, that they do not have a role to play in either realizing or sustaining a consistent approach to managing projects.

Regardless of how project success is arrived at, there are fundamental responsibilities that the organization has in order to ensure their success. Taken alone, they are not a guarantee of project success. Without them, however, no organization can hope or expect to realize consistent and reliable performance in developing and delivering its projects effectively:

  • A clear sense of direction and a plan for its attainment. Lets be frank. Strategic planning is typically looked upon with as much fondness as an ex-lover at a wedding. Strategic plans are all too often viewed as airy-fairy, theoretical statements that have no practical bearing on the direction of the company; they are the original shelf-ware. The disconnect here is that, while they don't necessarily bear on the operation of the company, they should most assuredly define its direction. The disconnect for many is the failure to follow through. The mechanism for delivery, however, is project management - every strategic plan should articulate the projects that will allow for its attainment, and every project should directly align with and support the delivery of the strategic plan.
  • An objective means of defining project priority. For many companies, the priority of projects is determined by who last screamed loudest. For others, priority is 'high' - for everything. In both cases, priority is a reaction rather than a deliberate choice. To be successful, a prioritization must be objective, flexible and balanced. It must be able to allow the organization to determine a clear order of delivery. It must be able to respond to changes in the marketplace and the availability of resources, money and time. And it must be able to provide a balanced picture of the fit, value and risk factors associated with a project.
  • Clearly defined project outcomes and benefits. One of the key failures of projects today is not defining and agreeing on requirements and scope. While requirements may change over the course of the project, the reality is that all projects are initiated for a reason. They are intended to deliver some tangible benefit for the investment being made, and this return must be understood and objectively defined. While I have argued that requiring the development of a business case for anything that moves may be considered to be overkill, this doesn't change the fundamental need to consider and quantify what constitutes project success. And sometimes a business case is exactly what is required.
  • A commitment to realize the project outcomes. Even where projects take the time to define the outcomes they are expected to deliver, for the majority of projects there is no formal effort to evaluate whether the benefits were actually attained. The realization of project benefits - ensuring that we receive our return on investment, in whatever form it was defined - is essential to both governing individual projects and verifying the attainment of the organization's overall strategic goals. Without ensuring that the benefits are delivered, we should be questioning whether project investments should even be made.

As I have said, these factors will not in and of themselves guarantee project success. Without their being present, however, companies can have no clear and objective understanding of what projects are being conducted, why they are being done, or whether they are being effective. It is time that organizations made the same commitment to project excellence that they do to attaining operational excellence. And this is a good a place as any to start.

20 Kasım 2008

4 Big Ideas For Management

If you want to dig a little deeper into new BIG ideas surrounding "management", I'll recommend the following four (have fun, it will take some time :))

Socialutions (free ebook)

"Companies must begin to apply Socialutions to their existing and future problems before the problems become social and public relations nightmares. For this reason we have just released a free eBook titled Socialutions: New Management Methods for the Social Era. This is a short ebook has nine chapters which cover the following topics:promotes this concept and is a movement for users to organize and set the agenda for the future of the web."

Bioteaming (free manifesto)

"A Conceptual Framework For The Successful Management Of Physically Distributed Collaborative Business Networks And Highly Mobile Virtual Teams."

Tribes (free audio book by Seth Godin)

"A tribe is any group of people, large or small, who are connected to one another, a leader, and an idea. For millions of years, humans have been seeking out tribes, be they religious, ethnic, economic, political, or even musical (think of the Deadheads). It's our nature."

Peer-To-Peer

"P2P is a specific form of relational dynamic, is based on the assumed equipotency of its participants, organized through the free cooperation of equals in view of the performance of a common task, for the creation of a common good, with forms of decision-making and autonomy that are widely distributed throughout the network."

what is the Passing Score for the PMI?

Establishing the Passing Score

The passing score for all PMI credential examinations is determined by sound psychometric analysis.

PMI uses subject matter experts from across the globe to help establish a point at which each candidate

should pass the examination(s) and the examination point of difficulty. Data that shows how candidates

actually performed is cross referenced with the subject matter experts to ensure that the point of difficulty

on each examination is healthy.

Source: www.pmi.org/pdf/pdc_pmphandbook.pdf

18 Kasım 2008

Achievers

Fitting theme song: "Climb Every Mountain." - * The following discussion of motivation and personality is based on the published work of Harvard Professor David McClelland.

These are internally motivated people with high, self-set standards and goals. Uppermost for them is accomplishment. Although we all feel we have an achievement motive, research indicates that about 10 percent of the population is strongly motivated by achievement. We find many Achievers in positions of business management.

• Achievers like situations in which they take personal responsibility for finding solutions to problems. They tend not to seek advice or help except from experts who can provide needed skills.

• They tend to set moderate achievement goals, attainable with hard work and ability.

• They take calculated risks, preferring to work on the outcome rather than leave it to chance.

• They want concrete feedback on how well they're doing.

• They're quite accustomed to having the task itself be enough motivation for them; concepts about persuasiveness and motivating others don't naturally occur to them.

• Communication is often little more than a one-way street for Achievers, related to explaining what needs to get done. They're so strongly goal-oriented that when they look across the desk,

the people they see may simply appear as implementors of the tasks assigned, not as multi-dimensional, fallible, needy individuals.

• Entrepreneurs tend to be classic Achievers.

To the outside world, Achievers can look insensitive and unfeeling. Not true. They just work from a different set of motivations than many of us; the software of human consideration and understanding doesn't always seem to be part of their concept of work. Achievers are hard taskmasters for themselves and therefore bring the same demanding standards to others with whom they work.

Considerations such as "Do you like me?" are usually beside the point for Achievers, though this varies. They give themselves love when they accomplish. An extension of that is to have others know of and acknowledge their accomplishments. Achievement is where they find their identity and feel their usefulness. Money may be regarded as a further affirmation of their ability to achieve.

17 Kasım 2008

Project Management Metaphors

  • The Extended Mirror Metaphor (Timothy Johnson, 2008)- The use of extended mirrors to see beyond the present is an excellent metaphor for project planning because it stretches the thinking process and imagination to enter a space before physically entering it. In defining your requirements, you have to mentally go forward, then look in your rear view mirror and mentally drive backward through your project, define your route (plan your scope), and then actually drive forward.
  • Helicopters Metaphor- helicopters allow the seeing of the forest with the simultaneity of allowing for zooming on the trees. For projects, this metaphor allows for overseeing the overall progress or zooming on certain tasks. We believe this metaphor may be further enriched by supplying the helicopters with infrared camera, CIS information system and meteorological data to capture information and plan ahead.
  • Star Wars Metaphor (Phil Bennett, 2006) - This metaphor links the roles in the movie with the roles that project managers undergo
  • The Chimpanzees Tea Party (Helga Drummond and Julia Hodgson, 2003) - This is a very interesting metaphor and in a way remind us of chicken herd. The Chimpanzees follow no rules and chaotic party results. How to bring order into project is what this metaphor provides skillfully. This metaphor highlights the limits of assumptions and shows how control-based approaches to project management can be counterproductive. Paradoxically, situations may arise where projects can be more effectively controlled by not attempting to impose control. This metaphor is in essence another example of the extended mirror metaphor.
  • The Pie Metaphor (Kevin Shockey, 2005) - This is an interesting metaphor on how to allocate project resources to project tasks and how to expand on the share of a tasks pie. The pie metaphor gives a useful way to relate to management. Sometimes it is who puts on the biggest show that gets more pie.

How to Write a Project Charter

The project charter is the document that formally authorizes a project. The project charter provides the project manager with the authority to apply organizational resources to project activities. A project manager is identified and assigned as early in the project as is feasible. The project manager should always be assigned prior to the start of planning (if possible) and preferably while the project charter is being developed.

In my experience this is not always possible, but I highly recommend that you follow this and as the very least, as soon as you (or someone else) is assigned as the Project Manager, draft this document and have it signed off by the stakeholders.

A project initiator or sponsor external to the project organization, at a level that is appropriate to funding the project, should issue the project charter. Projects are usually chartered and authorized external to the project organization by an enterprise, a government agency, a company, a program organization, or a portfolio organization, as a result of one or more of the following:

· A market demand (e.g., a car company authorizing a project to build more fuel-efficient cars in response to gasoline shortages)

· A business need (e.g., a training company authorizing a project to create a new course to increase its revenues)

· A customer request (e.g., an electric utility authorizing a project to build a new substation to serve a new industrial park)

· A technological advance (e.g., an electronics firm authorizing a new project to develop a faster, cheaper, and smaller laptop after advances in computer memory and electronics technology)

· A legal requirement (e.g., a paint manufacturer authorizing a project to establish guidelines for handling toxic materials)

· A social need (e.g., a nongovernmental organization in a developing country authorizing a project to provide potable water systems, latrines, and sanitation education to communities suffering from high rates of cholera).

These stimuli can also be called problems, opportunities, or business requirements. The central theme of all these stimuli is that management must make a decision about how to respond and what projects to authorize and charter.

Make sure to have these requirements documented and signed off as they will be used to create the Project Scope Document.

Project selection methods involve measuring value or attractiveness to the project owner or sponsor and may include other organizational decision criteria. Project selection also applies to choosing alternative ways of executing the project.

Chartering a project links the project to the ongoing work of the organization. In some organizations, a project is not formally chartered and initiated until completion of a needs assessment, feasibility study, preliminary plan, or some other equivalent form of analysis that was separately initiated.

Developing the project charter is primarily concerned with documenting the business needs, project justification, current understanding of the customer’s requirements, and the new product, service, or result that is intended to satisfy those requirements. The project charter, either directly, or by reference to other documents, should address the following information:

· Requirements that satisfy customer, sponsor, and other stakeholder needs, wants and expectations

· Business needs, high-level project description, or product requirements that the project is undertaken to address

· Project purpose or justification

· Assigned Project Manager and authority level

· Summary milestone schedule

· Stakeholder influences

· Functional organizations and their participation

· Organizational, environmental and external assumptions

· Organizational, environmental and external constraints

· Business case justifying the project, including return on investment

· Summary budget.

During subsequent phases of multi-phase projects, the Develop Project

Charter process validates the decisions made during the original chartering of the project. If required, it also authorizes the next project phase, and updates the charter.

Inputs:

Contract (When Applicable)

A contract from the customer’s acquiring organization is an input if the project is being done for an external customer.

Project Statement of Work

The statement of work (SOW) is a narrative description of products or services to be supplied by the project. For internal projects, the project initiator or sponsor provides the statement of work based on business needs, product, or service requirements. For external projects, the statement of work can be received from the customer as part of a bid document, for example, request for proposal, request for information, request for bid, or as part of a contract. The SOW indicates a:

· Business need – an organization’s business need can be based on needed training, market demand, technological advance, legal requirement, or governmental standard.

· Product scope description – documents the product requirements and characteristics of the product or service that the project will be undertaken to create. The product requirements will generally have less detail during the initiation process and more detail during later processes, as the product characteristics are progressively elaborated. These requirements should also document the relationship among the products or services being created and the business need or other stimulus that causes the need. While the form and substance of the product requirements document will vary, it should always be detailed enough to support later project planning.

· Strategic plan – all projects should support the organization’s strategic goals. The strategic plan of the performing organization should be considered as a factor when making project selection decisions.

Enterprise Environmental Factors

When developing the project charter, any and all of the organization’s enterprise environmental factors and systems that surround and influence the project’s success must be considered. This includes items such as, but not limited to:

· Organizational or company culture and structure

· Governmental or industry standards (e.g., regulatory agency regulations, product standards, quality standards, and workmanship standards)

· Infrastructure (e.g., existing facilities and capital equipment)

· Existing human resources (e.g., skills, disciplines, and knowledge, such as design, development, legal, contracting, and purchasing)

· Personnel administration (e.g., hiring and firing guidelines, employee performance reviews, and training records)

· Company work authorization system

· Marketplace conditions

· Stakeholder risk tolerances

· Commercial databases (e.g., standardized cost estimating data, industry risk study information, and risk databases)

· Project management information systems (e.g., an automated tool suite, such as a scheduling software tool, a configuration management system, an information collection and distribution system, or web interfaces to other online automated systems).

Organizational Process Assets

When developing the project charter and subsequent project documentation, any and all of the assets that are used to influence the project’s success can be drawn from organizational process assets. Any and all of the organizations involved in the project can have formal and informal policies, procedures, plans, and guidelines whose effects must be considered. Organizational process assets also represent the organizations’ learning and knowledge from previous projects; for example, completed schedules, risk data, and earned value data. Organizational process assets can be organized differently, depending on the type of industry, organization, and application area. For example, the organizational process assets could be grouped into two categories:

· Organization’s processes and procedures for conducting work:

o Organizational standard processes, such as standards, policies (e.g., safety and health policy, and project management policy), standard product and project life cycles, and quality policies and procedures (e.g., process audits, improvement targets, checklists, and standardized process definitions for use in the organization)

o Standardized guidelines, work instructions, proposal evaluation criteria, and performance measurement criteria

o Templates (e.g., risk templates, work breakdown structure templates, and project schedule network diagram templates)

o Guidelines and criteria for tailoring the organization’s set of standard processes to satisfy the specific needs of the project

o Organization communication requirements (e.g., specific communication technology available, allowed communication media, record retention, and security requirements)

o Project closure guidelines or requirements (e.g., final project audits, project evaluations, product validations, and acceptance criteria)

o Financial controls procedures (e.g., time reporting, required expenditure and disbursement reviews, accounting codes, and standard contract provisions)

o Issue and defect management procedures defining issue and defect controls, issue and defect identification and resolution, and action item tracking

o Change control procedures, including the steps by which official company standards, policies, plans, and procedures—or any project documents—will be modified, and how any changes will be approved and validated

o Risk control procedures, including risk categories, probability definition and impact, and probability and impact matrix

· Procedures for approving and issuing work authorizations. Organizational corporate knowledge base for storing and retrieving information:

o Process measurement database used to collect and make available measurement data on processes and products

o Project files (e.g., scope, cost, schedule, and quality baselines, performance measurement baselines, project calendars, project schedule network diagrams, risk registers, planned response actions, and defined risk impact)

o Historical information and lessons learned knowledge base (e.g., project records and documents, all project closure information and documentation, information about both the results of previous project selection decisions and previous project performance information, and information from the risk management effort) and defect management database containing issue and defect status, control information, issue and defect resolution, and action item results

o Configuration management knowledge base containing the versions and baselines of all official company standards, policies, procedures, and any project documents

o Financial database containing information such as labor hours, incurred costs, budgets, and any project cost overruns.

Develop Project Charter: Tools and Techniques

Project Selection Methods

Project selection methods are used to determine which project the organization will select. These methods generally fall into one of two broad categories:

· Benefit measurement methods that are comparative approaches, scoring models, benefit contribution, or economic models.

· Mathematical models that use linear, nonlinear, dynamic, integer, or multi-objective programming algorithms.

Project Management Methodology

A project management methodology defines a set of Project Management Process Groups, their related processes and the related control functions that are consolidated and combined into a functioning unified whole. A project management methodology may or may not be an elaboration of a project management standard. A project management methodology can be either a formal mature process or an informal technique that aids a project management team in effectively developing a project charter.

Project Management Information System

The Project Management Information System (PMIS) is a standardized set of automated tools available within the organization and integrated into a system. The PMIS is used by the project management team to support generation of a project charter, facilitate feedback as the document is refined, control changes to the project charter, and release the approved document.

Expert Judgment

Expert judgment is often used to assess the inputs needed to develop the project charter. You will see this technique used in many of the Project Processes. Such judgment and expertise is applied to any technical and management details during this process. Such expertise is provided by any group or individual with specialized knowledge or training, and is available from many sources, including:

· Other units within the organization

· Consultants

· Stakeholders, including customers or sponsors

· Professional and technical associations

· Industry groups.

16 Kasım 2008

İlgi Diyagramı - Kawakita Jiro ya da KJ Method

İlgi diyagramı fikirleri, problemleri ve çözümleri beyin fırtınası sonrasında gruplamaya yarar.

Affinity Diagram

Örnek - İlgi Diyagramı

Genel Kullanım

Yöneticiler beyin fırtınası sonrasında ortaya çıkan fikirleri kategorize ederek düzenleme yoluan giderler.

Nasıl Uygulanır?

  • Amacı belirleyin. Diyagramın en üstüne amacınızı yazın.
  • Grup başlıklarını belirleyin.
  • Maddeleri belirleyin. Beyin fırtınası ile ortaya çıkan maddeleri listeleyin.
  • Organize edin. Her maddeyi bir grup başlığı altına koyun.
  • Analiz edin ve paylaşın.

15 Kasım 2008

How can the Project Manager seize the Web2.0 movement to be a PM2.0

By Kumar Sarma, PMP

Most of us working on various projects have our usual morning ritual of spending hours checking our emails. We need to do this activity to catch up on information and critical announcements regarding the project. It is also a common situation in many projects where only some members of the team are aware of important information regarding the project. This situation creates information imbalance among the team members and can be very detrimental to the project outcome. We are in a knowledge based economy where information is power. It becomes increasingly the responsibility of the Project Manager and Project Leaders in the team to disseminate the right information in an effective and concise manner, which brings all the team members to the same page. For the Project Manager, planning, structuring and controlling the communications that are inherently complex is critical to the success of the project. In this article we look at how Web2.0 wiki can help a Project Manager to complement the existing methods of communication and make his or her life easier.

Read complete paper in English

Powering Past the Post-PMP® Syndrome

by Michelle LaBrosse, PMP®

Post-PMP® Syndrome (noun) – A group of symptoms commonly found after project managers tirelessly prepare to pass the PMP exam pass it and bring home the gold, and then find themselves asking: What’s next?

Does this sound familiar to you? If so, you or someone you know may be suffering from Post-PMP Syndrome. Here are a few tips to make sure you get the most out of your PMP.

  • DON’T KEEP IT A SECRET. Send an e-mail out to team members and managers letting them know about your achievement. Talk to your manager about how you might be able to use your PMP immediately to help the organization. Volunteer to do a “lunch and learn” to help others in your organization learn more about the PMP and prepare for the exam. Update your resume and any online profiles where you professionally network. Put your PR hat on and get the word out.

  • WALK THE WALK. The best way to strut your PMP is to show results. Project Management is the art and science of getting things done, and now you can embody that with every project. In our careers, we are often as good as our last hit. You don’t have to be a one-hit wonder. Now, you have the knowledge to keep charting, year after year, with success after success.

  • BECOME A STUDENT OF HISTORY. Abe Lincoln has nothing on you. With your freshly-minted PMP credentials, you can show ‘em how it’s done. At the end of every project, capture best practices and lessons learned, creating an invaluable documentation of hits and misses. You’ll quickly become the “go-to” person who is always in the know.

Read complete paper in English